Monday, September 8, 2008

THOUGHTS FROM THE ROAD: Demonstrating I've spent entirely too much time in hotels over the past few weeks, two questions about hotels:

1. Why do hotels (particularly high-end hotels) insist on having an obscene number of pillows? The ones that particularly bug are the small but long pillows that normally rest on top of the other pillows. Way too small for my head--what am I supposed to do with these (other than the obvious answer of "throw them to the floor")?
2. Why are hotel rooms invariably so poorly lit? The entry hallway usually has an overhead light, but the rest of the room is almost invariably lit by a series of lamps, which should ideally have switches so cleverly disguised as to be impossible to locate. Why not have a second overhead lght so people can see where they're going.

Also, hotels that charge for Wi-Fi or network services deserve at least a stern talking-to. If I (or rather, my client) is paying a solid room rate, there's no reason not to have this free.

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